Policy statement
Mission
To provide the maritime industry (operating in high risk areas) security service that is professional and according to the ISO 28000/28007 standards and international rules and regulations. Our service is perceived as flexible, reasonably priced. We offer competent and experienced teams. Our service is always based on risk assessment.
Vision
ESC is a reliable partner. Reliability is achieved through strict rules, innovation and high standards. Thanks to well-established infrastructure, innovative IT solutions and experienced partners we are able to offer a flexible service to clients with different needs and size, without any drawbacks from quality. We want all vessel crew to feel safe and protected right after our teams have boarded the vessel. In our vision security is not only physical but also psychological and if necessary then medical.
Our vision is to be amongst TOP 10 service providers by 2020.
Values
Preciseness, legal correctness, initiative, professionalism, openness, flexibility, speed, ambition, willingness to progress and learn, honesty, high quality standards, minimized risk, continuous improvement.
SIGNED BY CEO
JUNE 2020
Code of Business Ethics
Confidentiality
We are committed to maintaining the highest degree of integrity in all our dealings with potential, current and past clients, both in terms of normal commercial confidentiality, and the protection of all personal information received in the course of providing the business services concerned. We extend the same standards to all our suppliers and associates.
Ethics
We always conduct our services honestly and honorably, and expect our clients and suppliers to do the same. ESC prohibits offering or receiving bribery in any form, whether direct or indirect.
Human Rights
ESC affirms the
responsibility to respect the human rights of, and fulfill humanitarian
responsibilities towards, all those affected by our business activities,
including personnel, clients, suppliers, shareholders, and the population of
the area in which services are provided. We recognize the importance of
respecting the various cultures encountered in our work, as well as the
individuals we come into contact with as a result of those activities.
Duty of care
Our advice and services will always conform to relevant law and regulations, and we believe that all businesses and organizations, should avoid causing any adverse effect on the human rights of people in the organizations we deal with, the local and wider environments, and the well-being of society at large.
Quality assurance
We maintain the quality of what we do through constant ongoing review with our clients, of all aims, activities, outcomes and the cost-effectiveness of every activity. We conduct regular review meetings according to ISO 9001 and ISO 28000/28007 standards’ requirements.
Professional conduct
We conduct all of our activities professionally and in line with internal and external rules and procedures. We take great care to be completely objective in our judgment and any recommendations that we give, so that issues are never influenced by anything other than the best and proper interests of our clients.
Complaints and grievances
If employees or any third parties have concerns about ESC Global Security being involved in illegal or improper conduct including acts or omissions that would violate ESC’s obligations under the International Code of Conduct please click here
Complaints can be sent to the following email address info@escgs.com