Service Level Management for Business Continuity
Service Level Management for Business Continuity service describes and helps to
implement processes, procedures and technology needed to ensure that business
operations are restored and required service levels (RTO, RPO) are met during
recovery plan exercising or following an actual crisis or a disaster.
Benefits and Justification
The ability to manage service levels in an automated, repeatable and timely manner is becoming increasingly critical for many organizations. As IT services, applications and underlying infrastructure support most business-critical processes, managed recovery service levels is essential foundation for improving business resiliency.
Deliverables
- Program and project management services to evaluate and implement
processes, procedures and technology to ensure that business operations
are restored and required service levels (RTO, RPO) are met during
recovery plan exercising or following an actual crisis or a disaster.
- Development of disaster recovery plans to address crisis and disaster scenarios.
Pricing
One-Time fee and Subscriptions Models